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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dano

November 13, 2024

5  out of  5
rating by Dano
"Been with State Farm for years. Reasonable rates and the staff are always willing to answer questions and address your needs. No reason to look elsewhere when you feel your being treated fairly."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Bernadette Defries

November 7, 2024

5  out of  5
rating by Bernadette Defries
"We have been with State Farm for many years both with cars and home owner's insurance and have always appreciated the service and support we have gotten. Any questions or concerns are addressed promptly by Brad. It's very reassuring to know you can get answers from a friendly and knowledgeable agent; a definite plus."
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Liz Hanley

October 23, 2024

5  out of  5
rating by Liz Hanley
"Better call Paul! State Farm, specifically Paul, has been wonderful to work with. He’s always there when we need him and with teen drivers that’s sometimes more we’d like:). He’s one of the most honest and upfront guys that I have had the pleasure to know and do business with. He has fantastic communication, and provides even better service. I would highly recommend him for all of your insurance needs."
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Alicia Wentzel

October 21, 2024

5  out of  5
rating by Alicia Wentzel
"Everyone in the office is always so incredibly helpful and friendly. I switched to this office after my sister recommended them. I've had State Farm insurance for 35 years, and this agency has been my favorite to deal with."
We responded:
"Thank you so much for your positive review! We're thrilled to have you as our customer and are glad to hear you are happy with our service. We look forward to continuing to meet your insurance needs!"
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Brian suchy

October 18, 2024

5  out of  5
rating by Brian suchy
"Brad is a rock star! I had been dealing with a home claim issue with the corporate office for months. I was reluctant to contact my local office because the original adjuster said they couldn’t help me. After months of aggravation, I decided to reach out to Brad to voice my frustration. Within 24 hours, Brad had the entire issue resolved, providing updates along the way, and it ultimately resulted in a favorable outcome for me as the insured! Robin, I’m sure you already know, but Brad exemplifies top notch customer service. Don’t let anyone steal him away! Thanks for all the efforts and support!"
We responded:
"Thank you for your fantastic feedback! Providing support is our top priority, and it's wonderful to know we could help get this problem resolved for you. We appreciate your trust in us and look forward to continuing to serve you in the future!"
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Steve Irvin

October 11, 2024

5  out of  5
rating by Steve Irvin
"Robin , Brad and the team are great. Always attentive and straightforward. Looking for the best way to packaging products to make sure I am properly insured for the best price. Over 15 years of experience with them with life, home and auto."
We responded:
"Thank you for your loyalty and trust over the past 15 years! We're grateful to have the opportunity to serve you, and we're here for anything you need moving forward."
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Rick Topping

October 8, 2024

5  out of  5
rating by Rick Topping
"Robin and her team, specifically Paul (PJ) have been awesome since day 1. Helped us understand how to get the right policies in place, save money and supported us along the transition from our old provider. They made the process quick, easy and painless. I highly recommend working with them!"
We responded:
"Thank you for your review and for choosing our agency! We appreciate your trust and are here to support you with any of your insurance needs."
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edward surrena

September 29, 2024

5  out of  5
rating by edward surrena
"Very good agency. Agents are always there to help with any problems or concerns. If looking for an Insurance agency, I highly recommend."
We responded:
"Thank you for your kind review! We appreciate your feedback and are glad to have provided you with a positive experience."
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Gretchen Steele

September 27, 2024

5  out of  5
rating by Gretchen Steele
"5 star service for all of my insurance needs. Highly recommend."
We responded:
"Thank you for your five-star review! We're thrilled to hear you had a great experience, and we appreciate your business."
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Kristy Mccart

July 2, 2024

5  out of  5
rating by Kristy Mccart
"I had them for a few years. They are reasonably priced and their customer service is great. I also love their road side assistance, they have taken care of my car multiple times. From needing jumped, spare tire on, or needing towed."
We responded:
"Thank you, we appreciate your business at Robin McNally State Farm. Taking care of our customers is our greatest priority. "
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Dennis Angel

December 5, 2023

5  out of  5
rating by Dennis Angel
"Lovely Lady good people to work with"
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Bernette Fitzgerald

November 8, 2023

5  out of  5
rating by Bernette Fitzgerald
"Excellent service."
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Olajuwon Shoulders

September 26, 2022

5  out of  5
rating by Olajuwon Shoulders
"Paul, Brad and Robin have been very polite, over the last ten plus years they are the best. I will come here ALL the time plus saving you money."
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Kelly Studnicki

April 21, 2022

5  out of  5
rating by Kelly Studnicki
"Robin and her staff are amazing! So kind and ready to jump in to help! They know what they are talking about and care about YOU! You are treated as a person; they know you and your family. And they care about you and your family! Best service hands down!"
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Tim McNally

February 26, 2021

5  out of  5
rating by Tim McNally
"Had a gr8 visit.. My ins went from 211. to 148.."
We responded:
"Tim, I am so glad you stopped in! My team is looking forward to working with you in the years to come. I think you will find that we offer the service to match the price. See you soon!"
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Jon Njagu

February 25, 2021

5  out of  5
rating by Jon Njagu
"Best insurance place around"
We responded:
"Jon, Thank you so much for the kind words. We are so happy to have you as part of our family! Stay safe and be healthy. See you soon!"
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Denise Kubina

July 28, 2019

5  out of  5
rating by Denise Kubina
"Great, caring crew!"
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Corey Dunbar

December 17, 2018

1  out of  5
rating by Corey Dunbar
"Be warned. I purchased a new car and received an initial quote. Paid a month with that quote, and the next month it went up without being notified. When I called to discuss the changes, the office was super rude. “Don’t worry, your bill will go down in a year when an accident goes away. Have a good day! *click*” I will be calling around to switch companies."
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Brad Gerlach

October 18, 2017

5  out of  5
rating by Brad Gerlach
"Absolutely love working with Robin and her team. When I was in an accident, she called asking about me and how I was - not trying to explain benefits. When you work with Robin, you are more than a policy number, you are a person that she actually cares about."